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Services.

Defined roles. Clear purpose.

Appraisal Claims provides nationwide loss appraisal and umpire services for disagreements about the amount of property loss.

The assignment may involve scope, price, or both. Our first responsibility is to establish the role, review the applicable appraisal provision, and identify the materials needed for a sound process.

01

Policyholder Appraisal

Competent, independent representation for insured amount-of-loss disputes.

02

Carrier Appraisal

Disciplined file review, detailed scope analysis, and technical coordination.

03

Neutral Umpire

Impartial evaluation of unresolved differences between the two appraisers.

Residential property exterior being documented during a professional loss inspection.

Policyholder Service

Appraiser for a policyholder.

When the policy's appraisal provision has been invoked, we can serve as the policyholder's competent, independent appraiser for the amount-of-loss dispute. We review estimates, photographs, inspection information, and the claimed scope; identify the points of disagreement; and communicate with the opposing appraiser as the process advances.

Common file materials.

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Insurance policy and appraisal provision

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Written demand for appraisal, if already issued

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Carrier estimate and policyholder estimate

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Photographs, reports, invoices, and relevant correspondence

Assignment Role

02

Appraiser for an insurance company.

For carrier assignments, we provide an organized review of the claim file and the disputed amount of loss. The work centers on the available evidence, a clear understanding of disputed scope and pricing, and timely coordination with the other appraiser.

A file-ready approach.

01

Defined assignment and conflict review

02

Focused inspection and estimate analysis

03

Professional appraiser-to-appraiser communication

04

Documented movement toward agreement or umpire submission

Commercial property claim documents and building plans arranged for technical review.

Service 03 · Neutral Determination

"The umpire's responsibility is to the process and the evidence—not to either side."

Neutral umpire.

When two appraisers cannot agree, they may submit unresolved differences to an umpire. In that role, Appraisal Claims evaluates the materials and positions presented, asks focused questions where clarification is needed, and remains impartial to the parties.

An award generally requires signatures from any two members of the appraisal panel, subject to the policy and applicable law.

Neutral professional reviewing two organized sets of property loss estimates at a clean desk.

Scope & Standards

What appraisal does—and does not—decide.

Within the appraisal process.

  • Evaluation of the amount of loss

  • Differences in repair scope

  • Differences in repair pricing

  • A written appraisal award when agreement is reached

Outside this service.

  • Legal advice

  • A promise of a particular result

  • A decision that expands or waives coverage

  • Adjustment of claims outside the assigned appraisal role

Policy terms and applicable law control. Appraisal services do not constitute legal advice.